When I tell people that I study Business IT, they never failed to amuse me. Most of them believed that a course in Business IT is just made up of 50% business subjects (like basic accounting, basic organizational behaviour, basic economics) and 50% IT topics (like basic database and basic programming). Notice my usage of the word "basic".
Well I don't blame them; you have to have some experience before you understand what this job is about. I'm not saying that I am a pro here, but I am on my way there, with a pretty good understand of what to expect. But it's disappointing to know that even some of my course mates in polytechnic failed to understand what can a Business IT graduate do. I do get really pissed off sometimes when people insists that I studied a crap course in school.
Do you know there's a job out there called a Business Analyst?
So, what's a business analyst?
One reason why it is so difficult for the general population to understand the job scope of business analyst is because the term is too broadly used! Here's a more "official" definition of business analyst:
The International Institute of Business Analysis has the following definition of the role:
"A business analyst works as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems. The business analyst understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals."
The British Computer Society proposes the following definition of a business analyst:
"An internal consultancy role that has the responsibility for investigating business systems, identifying options for improving business systems and bridging the needs of the business with the use of IT."

For more information, below are some other links to posts specializing on defining the business analyst role and responsibilities, as well as some ideas on how BAs can best be used to solve business problems.
- Business Analyst Job Description
- What is a business analyst
- Who is the Business Analyst?
Career paths of a business analyst
By Business Analyst Blog - Is Business Analysis the road to the Top of Your Organization?
In the next few years I think we are going to see more and more Business Analysts move into executive level positions in both business and IT organizations. Many individuals holding these positions currently have strong business analysis backgrounds (whether or not they ever had that job title). The progression of a Business Analyst into executive management is very logical and smart from a CEO's perspective. BAs understand the core business and understand how to solve business problems. We are very good at looking at business areas from a strategic perspective and recommending forward thinking solutions. Because we understand what technology can do, we can see possibilities for future growth in our organizations and can see a path to get there.
And this blog post by Yasas Vishuddhi Abeywickrama describes the various paths a Business Analyst can go during his career. Click here to read.
Call it bias, but I love that
Career prospect in Singapore
If you have been reading on the job roles offered to Information Systems Management graduates from Singapore Management University (list is here), there is a significant number of business analyst jobs there. And notably some of the employers were Citigroup, DBS, UBS. Banks, the companies that many students in Singapore would like to work in.
A guest comment by Chris Mead, general manager of Hays (global HR consultancy, www.hays.sg) in Singapore for eFinancialCareers.sg - Singapore is the new centre for finance tech:
While for some time Singapore has been considered an ideal location for global banks to build development, support and infrastructure hubs to support their expanding global requirements, more firms are now enhancing their presence there to align these technology centres to trading desks. While few firms house their regional trading franchises locally, they are looking to Singapore to provide a range of trading-specific functions.
This is creating a greater need for technologists with a more diverse skill set, including specific knowledge of traded instruments. As a result, the demand for finance technology candidates has never been higher. Demand is across the full gamut of skills, from the traditional focus of development and support functions to the increasingly popular project skills such as business analysts, project and programme managers, service and delivery lead skills, as well as QA and testing functions.
In light of the demand for staff, salaries have risen. For example, business analysts are in short supply (a reflection of Singapore becoming locally responsible for regional projects), and there is a definite willingness from most employers to increase their salaries, especially where candidates have a high level of relevant business knowledge.
If you still need a further push to believe business analyst are important, check out the comments by CIO magazine (CIO.com) - Why Business Analysts Are So Important for IT and CIOs:
What is clear: The most successful business analysts are the ones who blend the temperament and communications savvy of a diplomat with the analytical skills of an intelligence officer. And business analysts are a hot commodity.
The in-depth April 2008 Forrester Research report by analysts Carey Schwaber and Rob Karel provides a better understanding of this crucial yet largely undefined role. "Everyone agrees on the importance of the business analyst role," the analysts write, "but few know exactly what it is that business analysts do."
The ultimate blurring of the business-oriented business analyst and the IT-oriented business analysts, contend the Forrester analysts, is what they term the business technology analyst. And the person in this role can be a CIO's and the IT department's ace in the hole, as well as a better-equipped business liaison.
Salary wise, business analyst are paid pretty well:
If you've read the part about the career path of a Business Analyst, you would have known that this job only represents the early to mid stages of a career. In the figure, jobs such as Project Manager and IT Manager are some of the career options available to Business Analysts from mid-career onwards.
Salary reports from Payscale of Business Analyst, IT, Singapore, 1 Year Experience: Click here to download.
Business Analyst is ranked 45th best-paid job (based on the 75th-percentile gross basic monthly income) in Singapore in 2007: Click here for salary ranking by salary.sg
